Terms of Use

These Terms of Use (the “Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and MedBridge Health (“MedBridge,” “we,” “us,” or “our”) governing your access to and use of the website located at medbridgehealth.org, any subdomains, mobile-optimized versions, inquiry forms, email and SMS communications, downloadable materials, content feeds, and any other digital properties or services that link to these Terms (collectively, the “Site” or “Services”). By accessing, browsing, or otherwise interacting with the Site or by submitting any information through an inquiry form, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy, which is incorporated by reference. If you do not agree with any part of these Terms, you must immediately discontinue all use of the Site and Services.

1. About MedBridge Health and Scope of Services

MedBridge Health is a healthcare marketing and physician referral growth company headquartered in Houston, Texas. We work with medical specialists, primary care physicians, multi-location practice groups, pharmaceutical and biopharmaceutical brands, medical device manufacturers, and ancillary healthcare service providers to design and implement referral-network development, patient acquisition, condition-state awareness, marketing strategy, brand identity, revenue growth, and business expansion programs. The Site is a marketing and information resource describing those services and is not itself a healthcare provider, payer, pharmacy, clinical trial sponsor, electronic health record system, or telemedicine platform. Use of the Site does not establish any clinician-patient relationship, consultancy engagement, agency-of-record relationship, or other professional services arrangement; those relationships are only formed through a separately executed written agreement countersigned by an authorized representative of MedBridge.

2. Acceptance, Modification, and Updates

We may modify, supplement, or replace these Terms at any time, in our sole discretion, by posting an updated version on the Site and revising the “Last updated” date above. Material modifications will be effective when posted unless a later effective date is specified. Your continued access to or use of the Site or Services after any modification constitutes your acceptance of the then-current Terms. If you do not agree with the modifications, you must stop using the Site. You are responsible for periodically reviewing these Terms to remain aware of any changes. We will not provide individual notice of routine updates, but we will use reasonable efforts to highlight material changes through the Site or other communication channels we maintain with you.

3. Eligibility and Authority

The Site is intended for use by professional audiences and adults at least eighteen (18) years of age. By using the Site, you represent and warrant that you are at least eighteen years old, that any information you provide is accurate and complete, and that, if you are accessing the Site on behalf of a practice, employer, organization, or other entity, you have the full legal authority to bind that entity to these Terms and the Privacy Policy. If you do not meet these eligibility requirements, you may not use the Site. We reserve the right to refuse access to any person or entity for any reason, including suspected violation of these Terms.

4. Inquiries, Communications, and Lead Forms

The Site provides inquiry forms, contact links, calendar booking links, and similar tools through which you may request information about MedBridge or initiate a conversation about a potential engagement. By submitting an inquiry, you authorize MedBridge and its authorized service providers to contact you using the contact information you provide, including by telephone, voicemail, email, and, if you have separately opted in, SMS or text message. You agree that the information you submit through any inquiry form is accurate, that it does not infringe the rights of any third party, that you have all necessary authority to share it, and that it does not include any protected health information of an identifiable individual unless you have a lawful basis to disclose it and the recipient is permitted to receive it.

5. SMS, Email, and Telephone Consent

Where you opt in to receive SMS or text messages from MedBridge, including by checking a consent box on an inquiry form, you agree that MedBridge and its authorized service providers may send you informational, transactional, scheduling, and follow-up messages at the mobile telephone number you provide. Message frequency may vary. Message and data rates may apply, and you are responsible for any carrier charges. You may opt out at any time by replying “STOP” to any message, by replying “HELP” for assistance, or by emailing us at info@medbridgehealth.org. Your consent to receive SMS messages is not a condition of any purchase or engagement, and your SMS consent and mobile telephone number will not be shared with third parties for their independent marketing purposes. By providing an email address, you consent to receive transactional, scheduling, and operational emails relating to your inquiry. You may receive marketing emails only where you have separately opted in or where an existing business relationship permits such communication, and you may unsubscribe from marketing emails at any time using the unsubscribe link contained in those emails. You may also receive a telephone call from MedBridge or its authorized representatives in response to an inquiry; such calls may be recorded for quality, training, accuracy, or compliance purposes where permitted by applicable law.

6. No Medical, Legal, Financial, or Tax Advice

The Site, including any articles, insights, white papers, case studies, dashboards, videos, infographics, podcasts, social media posts, or other content, is provided for general informational and marketing purposes only. Nothing on the Site is intended to be, and should not be relied upon as, medical advice, diagnosis, treatment, prescription, clinical recommendation, legal advice, accounting advice, tax advice, investment advice, regulatory determination, or a substitute for the professional judgment of a licensed clinician, attorney, accountant, or other qualified professional. Always seek the advice of an appropriately licensed and qualified professional with any questions you may have regarding a medical condition, legal matter, financial decision, or regulatory obligation. Never disregard professional advice or delay in seeking it because of something you have read on the Site.

7. Not a HIPAA Covered Entity Through the Site

The Site is a public marketing resource and is not designed to receive, store, transmit, or process protected health information (“PHI”) as that term is defined under the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (collectively, “HIPAA”). You must not submit PHI through any inquiry form, email, SMS, or other communication channel offered by the Site. Where MedBridge engages with a healthcare provider, payer, business associate, or other party that requires the exchange of PHI in connection with a services engagement, such exchange will be governed by a separately executed business associate agreement or other appropriate written agreement and will occur through secure channels established outside of the public Site. Nothing in these Terms constitutes a business associate agreement.

8. Acceptable Use

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms, applicable laws, and the legitimate rights of MedBridge and any third party. Without limiting the foregoing, you agree that you will not, and will not attempt to or permit any third party to:

• Use the Site in violation of any federal, state, local, or international law, regulation, court order, or industry rule;
• Submit, transmit, or upload any content that is unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, sexually explicit, threatening, hateful, discriminatory, invasive of privacy or publicity rights, or otherwise objectionable;
• Submit any protected health information or any other information you are not legally permitted to disclose, including information subject to professional confidentiality obligations;
• Impersonate or misrepresent your affiliation with any person or entity, including any MedBridge employee or representative;
• Engage in scraping, harvesting, data mining, indexing for competitive intelligence purposes, automated querying, or any other automated access to the Site without our prior written authorization;
• Interfere with or disrupt the integrity, performance, or security of the Site, the infrastructure on which it operates, or the experience of any other user, including by introducing viruses, worms, malware, ransomware, or any other malicious code;
• Probe, scan, or test the vulnerability of the Site, breach security or authentication measures, or attempt to gain unauthorized access to any portion of the Site, any account, any server, or any data;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, or trade secrets of any software made available through the Site;
• Use the Site to develop, train, or improve any machine learning or generative artificial intelligence model without our prior written authorization;
• Frame, mirror, or rehost any portion of the Site, or use the Site in any manner that could damage, disable, overburden, or impair it;
• Use the Site or any associated communications channel to send unsolicited bulk messages, spam, chain letters, pyramid schemes, or solicitations of any kind;
• Use the Site for any commercial purpose not expressly authorized by MedBridge in writing, including reselling MedBridge content or services or using MedBridge content to promote a competing service.

9. Intellectual Property

The Site and all text, graphics, photographs, illustrations, videos, audio, articles, insights, white papers, case studies, dashboards, sample work product, software, interfaces, names, logos, trademarks, service marks, trade dress, layout, and design elements appearing on the Site (collectively, “Site Content”) are owned by MedBridge or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws. Subject to these Terms, MedBridge grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Site Content solely for your internal informational use related to evaluating a potential engagement with MedBridge. No other right or license is granted, whether by implication, estoppel, or otherwise. You may not, except with our prior written consent, copy, reproduce, modify, adapt, translate, publish, broadcast, transmit, distribute, perform, display, license, sell, rent, lease, frame, mirror, scrape, mine, create derivative works from, or otherwise exploit any portion of the Site Content. All rights not expressly granted are reserved. “MedBridge,” “MedBridge Health,” and the associated logos, taglines, and identifying marks are trademarks or service marks of MedBridge. Other trademarks, names, and logos appearing on the Site are the property of their respective owners. Nothing on the Site should be construed as granting any license or right to use any trademark without the prior written permission of its owner.

10. Feedback and User Submissions

If you submit suggestions, ideas, feedback, requests for enhancement, testimonials, materials describing your practice, or other content to MedBridge (collectively, “Submissions”), you grant MedBridge a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Submissions in any media and for any purpose, including improving the Services, marketing, training, and product development. You represent and warrant that you have all rights necessary to grant this license and that the Submissions do not infringe or violate the rights of any third party or any law. MedBridge is under no obligation to maintain any Submission in confidence, to pay any compensation for any Submission, or to respond to any Submission.

11. Third-Party Content, Links, and Services

The Site may include links to third-party websites, applications, content, advertisements, services, calendars, scheduling tools, payment processors, or resources that are not owned, operated, or controlled by MedBridge. We provide these links for your convenience only. We do not endorse, sponsor, or assume responsibility for any third-party content, products, services, or policies. Your interactions with any third party, including any payment, terms, or privacy practices, are solely between you and that third party. You should review the terms and privacy policies of any third party before using its services.

12. Engagements and Separate Agreements

Any consulting, marketing, advisory, creative, technology, measurement, or other professional service relationship between you (or your organization) and MedBridge will be governed by a separately executed written agreement, including a statement of work, master services agreement, or business associate agreement where applicable. These Terms do not create any such engagement, and access to the Site does not entitle you to any service from MedBridge. In the event of any conflict between these Terms and a separately executed engagement agreement with respect to services provided under that agreement, the engagement agreement controls.

13. Fees

The Site itself is provided to the general public free of charge. Fees for any professional services, retainers, deliverables, media spend, third-party licenses, travel, or expenses will be set out in the applicable engagement agreement or statement of work. No fee or payment obligation is created by your use of the Site or by submitting an inquiry through the Site.

14. Privacy

Our collection, use, and disclosure of information about you in connection with the Site is described in our Privacy Policy, which is incorporated by reference into these Terms. By using the Site, you acknowledge and agree to the Privacy Policy. The Privacy Policy describes your rights under applicable privacy laws and how to exercise them.

15. Disclaimers

THE SITE, THE SERVICES, AND ALL CONTENT, INFORMATION, MATERIALS, COMMUNICATIONS, AND FEATURES MADE AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MEDBRIDGE, ITS AFFILIATES, AND ITS LICENSORS, SUPPLIERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS (COLLECTIVELY, THE “MEDBRIDGE PARTIES”) DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE MEDBRIDGE PARTIES DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, OR CONFIGURATION, OR THAT ANY DEFECTS WILL BE CORRECTED. ANY MATERIAL OBTAINED THROUGH THE USE OF THE SITE IS OBTAINED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, NETWORK, OR DATA THAT RESULTS FROM THE USE OF THE SITE OR THE DOWNLOAD OF ANY MATERIAL FROM THE SITE. NO ADVICE OR INFORMATION OBTAINED FROM MEDBRIDGE OR THROUGH THE SITE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MEDBRIDGE PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, BUSINESS, OPPORTUNITY, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SITE, OR YOUR USE OF OR INABILITY TO USE THE SITE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHER LEGAL THEORY, AND WHETHER OR NOT THE MEDBRIDGE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, THE MEDBRIDGE PARTIES' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US $100). THE FOREGOING LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

17. Indemnification

You agree to defend, indemnify, and hold harmless the MedBridge Parties from and against any and all claims, demands, suits, proceedings, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys' fees and court costs, arising out of or related to: (a) your access to or use of the Site; (b) your violation of these Terms or any applicable law; (c) your violation of any rights of a third party, including any intellectual property, privacy, or publicity right; (d) any content or information you submit to the Site or to MedBridge; or (e) your negligent or wrongful conduct. MedBridge reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

18. Termination and Suspension

We reserve the right, in our sole discretion and without notice or liability, to suspend, restrict, or terminate your access to the Site or any portion thereof at any time and for any reason, including suspected violation of these Terms, suspected fraudulent or abusive use, or operational, security, or legal considerations. Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop accessing and using the Site. All provisions of these Terms that by their nature should survive termination shall survive, including the provisions concerning intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and miscellaneous matters.

19. Copyright Complaints (DMCA)

MedBridge respects the intellectual property rights of others and asks you to do the same. If you believe that content on the Site infringes a copyright you own or control, please send a notice of claimed infringement to our designated copyright agent at info@medbridgehealth.org with the subject line “DMCA Notice.” The notice must include: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner. We may, in appropriate circumstances and in our discretion, disable or terminate the accounts of users who are repeat infringers.

20. Governing Law and Venue

These Terms, and any non-contractual obligation arising out of or related to these Terms or the Site, are governed by and construed in accordance with the laws of the State of Texas, without giving effect to any choice of law or conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to the dispute resolution provisions below, you and MedBridge agree that the exclusive venue for any dispute, action, or proceeding arising out of or related to these Terms or the Site shall be the state or federal courts located in Harris County, Texas, and each party irrevocably submits to the personal jurisdiction of those courts and waives any objection based on venue or forum non conveniens.

21. Dispute Resolution; Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights. You and MedBridge agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or your relationship with MedBridge (each, a “Dispute”) informally for at least sixty (60) days before initiating any arbitration or court proceeding. The informal negotiation must be initiated by written notice sent to info@medbridgehealth.org describing the nature and basis of the Dispute and the relief sought. If the Dispute is not resolved within sixty days after notice is received, either party may proceed as set forth below.

Except for Disputes in which either party seeks equitable or other relief for the alleged infringement or misappropriation of intellectual property rights, you and MedBridge agree that any Dispute that cannot be resolved through informal negotiation shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, if applicable, the Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Houston, Texas, or, at your election if you are a consumer, in the county where you reside or by telephone or videoconference. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Class action waiver.You and MedBridge agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Unless both you and MedBridge agree otherwise in writing, the arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entire arbitration agreement shall be null and void with respect to the claims asserted on a class, collective, or representative basis. You and MedBridge each waive any right to trial by jury and to participate in a class or representative action to the fullest extent permitted by applicable law.

You may opt out of the arbitration agreement by sending written notice of your decision to opt out to info@medbridgehealth.org within thirty (30) days of first accepting these Terms. Your notice must include your full name, mailing address, and a clear statement that you wish to opt out. Opting out of this arbitration agreement will not affect any other portion of these Terms.

22. Export Control and Sanctions

You agree to comply with all applicable export, re-export, and economic sanctions laws and regulations of the United States and any other relevant jurisdiction. You represent that you are not located in, under the control of, or a national or resident of any country subject to United States comprehensive sanctions, and that you are not on any United States government list of prohibited or restricted parties.

23. Force Majeure

MedBridge shall not be liable for any failure or delay in performance or availability of the Site arising from or caused by, directly or indirectly, forces beyond its reasonable control, including acts of God, natural disasters, pandemics, epidemics, public health emergencies, war, terrorism, civil unrest, governmental actions or orders, labor disputes, supply-chain disruption, electrical or telecommunications outages, internet outages, denial-of-service attacks, or failures of third-party service providers, hosting providers, or content delivery networks.

24. Severability, Waiver, and Assignment

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to render it enforceable, or, if such modification is not possible, severed from these Terms, and the remaining provisions shall remain in full force and effect. No failure or delay by MedBridge to exercise any right or remedy under these Terms shall operate as a waiver of that right or remedy, and no single or partial exercise of any right or remedy shall preclude any further exercise of that or any other right or remedy. You may not assign, delegate, or otherwise transfer these Terms or any of your rights or obligations under them without the prior written consent of MedBridge, and any attempted assignment in violation of this provision is void. MedBridge may freely assign, delegate, or transfer these Terms in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all of its assets, or otherwise in its sole discretion.

25. Headings, Interpretation, and Entire Agreement

Section headings in these Terms are provided for convenience only and have no legal or contractual effect. The words “including,” “include,” and “includes” shall be deemed to be followed by the words “without limitation.” References to days are to calendar days unless otherwise specified. These Terms, together with the Privacy Policy and any separately executed engagement agreement, constitute the entire agreement between you and MedBridge concerning the Site and supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written, concerning the Site.

26. Notices

We may provide notices to you by posting them on the Site, by email to any address you have provided, or by SMS to any mobile number for which you have provided consent. You may provide notices to MedBridge by emailing info@medbridgehealth.org or by sending a written notice by United States mail to MedBridge Health, Attn: Legal, Houston, Texas, United States. A notice is considered delivered when sent if sent by email or SMS, when posted if posted to the Site, or three business days after deposit in the mail if sent by United States mail.

27. Contact

Questions about these Terms or about the Site may be directed to MedBridge Health at info@medbridgehealth.org. We will respond to inquiries within one business day, Monday through Friday, excluding United States federal holidays.